Important Ordering Information
- Handling Time: Please allow 1-4 weeks to complete custom fit items after receipt of payment AND measurements. Your measurements must be received before we can start your dress and must be received within 60 days from sale date or sale will be cancelled and no refund issued.
- Shipping: 100% DISCREET SHIPPING SERVICE. Free USA shipping on orders over $250, with a flat rate of $27.00 to all other countries. We ship in plain packages with no indication whatsoever of what's inside. Our return address and your credit card statement shows our business name as LPD.
- Return Policy: 100% Satisfaction Guarantee!! Although all sales are final, we offer a 100% satisfaction guarantee by offering a replacement of unsatisfactory items. An additional fee may be charged for replacements of non-fit items due to customer measurement mistakes.
- Privacy: All of your personal information, measurements, and ordering information is kept 100% secure and strictly confidential. We do NOT share your information with anyone.
- Clothing Care: When you unwrap your beautiful new dress you may find wrinkles from packaging/shipping. A light steam from the iron or hanging in a steamy bathroom may help. Most dresses are machine washable in cool water on gentle cycle with mild soap. Always hang dry – Never dry in the dryer as the heat destroys delicate lace and trims and fades the fabric. When in doubt, dry cleaning is recommended.